CactusVPN Reviews

I've been utilizing this service for a number of years now, and it functions wonderfully. Their customer support is top-notch, always responding promptly. The technicians are fantastic, showing immense patience and a wealth of knowledge.

Pavel is an amazing individual who shows a ton of patience. He kept at it until he figured out how to solve my issue.

I've been using this product for quite a while in various spots across Eastern Europe, Israel, the US, and the UK. Every now and then, I've run into some problems and reached out for help via their fault reporting system. They always get back to me quickly and handle things well. Since organizations are always trying to block VPNs, it feels like a never-ending battle, but Cactus does a great job on both Windows and Android devices.

I ran into an issue with the SmartDNS feature of Cactus. They provided assistance promptly and with great skill. The issue got sorted out, and I'm really pleased.

I truly like using CactusVPN! It's the top service I've tried up to now. The app runs smoothly on my laptop and Android device. They offer 7 different VPN protocols. The interface is easy to navigate, and if you run into any problems, the support team is fantastic and will respond quickly! I’d suggest this service to all and sundry! :)

I've been using Cactus since 2012, and I gotta say, their support and service are truly unmatched. I'm completely satisfied and would definitely recommend them.

Awesome product and fantastic customer service. Seriously, everyone should have a VPN, even if they ain't aware of it yet. Cactus delivers an ideal solution for staying anonymous online. The application is solid and operates smoothly. Their customer support is unbeatable! They genuinely have your back with nearly round-the-clock assistance, and they even helped me figure out a software issue that wasn’t linked to their service. I’d give it 10 stars out of 5!

I created a trial account and had some trouble with the smart DNS feature. Victor stepped in to help me sort it out, and after a few tests, it finally worked (seems like it only operates on the American server for me, but that’s something to check later). I gave it a spin, and it performed wonderfully. I wanted to sign up but missed the Valentine’s deal by just a day, yet Victor was able to hook me up with a code for the discount. He also took the time to explain how to disable the auto-renewal. Victor really delivered top-notch service and is a real gem for his team. Because of this, I ended up signing on as a customer for two years.

I always pay attention to the quality of customer service for any subscriptions I have, and CactusVPN really shines in that area. Their support is super prompt and gets straight to the issue. I've been a CactusVPN user for over 5 years now, and I couldn't be more satisfied with what they offer.

I needed a fresh Smart DNS service since I ran into issues with a couple of others over the past half year. The monthly fee is a tad steeper than the previous ones, but after just one month of use, I was really impressed by how well it bypasses restrictions for services in France and Switzerland. I use those regularly, and there’s zero buffering—videos start playing right away, just like I’m actually there!

As a long-time user, I can say I'm really pleased with the speed, support, and - above all - the privacy this service offers for the cost. I highly suggest it for anyone who loves to travel.

For the past two years, I've been using the SmartDNS service from CactusVPN. The main reason I chose it was to access the US library of streaming platforms, and let me tell you, it’s been a fantastic ride. The support from CactusVPN has been top-notch as well; they respond super quickly. If you run into any issues, they even offer to connect to your device remotely to help out.

I've been using Cactus VPN for six years without a hitch. Recently, I ran into an issue with downloading and reached out to them for assistance. Their tech support was top-notch. They responded quickly to my inquiries and kept helping until everything was sorted out. Honestly, I couldn't have asked for a better backup service than what I received from Cactus. I'm a very satisfied customer!

I've been using Cactus for several years, and I gotta say, their product is solid. It stays up-to-date with the evolving world of VPNs. Plus, the support team is just fantastic.

The main problem here is that it really slows down your internet speed way too much. I mean, seriously, it’s a huge drop. When I have it off, I get speeds around 34 to 36 Mbps, but with it on, hold on to your hats, it plummets to less than half! We're talking about a drop to 13 Mbps. That’s a massive decline from 36 Mbps to just 13 Mbps. Common, Cactis, you gotta fix this! We get that some speed loss is expected, maybe around 10 Mbps, leaving us with 26 Mbps, but this is just ridiculous. I’m outta here when it’s running slow. Sure, it costs more, but if it’s buffering all the time, what’s the point? At only 13 Mbps, it’s just not worth it. That’s why I’m giving you 2 stars.